Terms & Conditions

1. Introduction

Welcome to Crescent Cellars. By accessing and using our website, you agree to comply with the following Terms & Conditions. If you do not agree, please refrain from using our website.

2. Company Information & Imprint

Company Name: Crescent Cellars Ltd.

Registered Address: Shamima Damry, Royal Road Bel Air Rivière Seche, Mauritius
Operating Address: Ground Floor, Bramer House, Ebene, Mauritius
Company Registration Number: C24214584
VAT Number: 28325828
Email: info@crescentcellars.com
Phone: +23054915498

Effective Date for Registered Office Address: 22/10/2024

Date Incorporated: 24/10/2024

Crescent Cellars Ltd. operates in accordance with the Companies Act 2001 of Mauritius and other relevant local regulations.

3. Product Information

• Crescent Cellars specialises in premium alcohol-free beverages.
• All products are Halal-certified by the Muslim Judicial Council of South Africa.
• Prices displayed are subject to change without prior notice.
• Availability of products may vary.

4. Orders & Payments

• Orders can be placed directly through our website or via email/phone.
• Payments are accepted via bank transfer, Juice and cash
• A minimum order quantity may apply for wholesale purchases.

5. Delivery & Returns

• Free delivery is available for orders of 4 or more cases within Mauritius.
• Delivery times may vary based on location and stock availability.
• Due to the nature of our products, returns are not accepted, except in cases of damaged or incorrect items.
• Customers must inspect products upon delivery and report any issues within 24 hours.

6. Limitation of Liability

• Crescent Cellars Ltd. is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
• All product descriptions and images are for informational purposes and may vary slightly.

7. Intellectual Property

• All content on this website, including logos, images, and text, is the property of Crescent Cellars Ltd.
• Unauthorised use, reproduction, or distribution of our content is strictly prohibited.

8. Privacy Policy

• Crescent Cellars Ltd. is committed to protecting your privacy.
• Any personal data collected will be used solely for order processing, customer service, and marketing (if opted in).
• We do not sell or share customer data with third parties.

9. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of Mauritius. Any disputes shall be subject to the exclusive jurisdiction of the Mauritian courts.

10. Dispute Resolution

In the event of any dispute arising from these Terms & Conditions or the use of our products, the following resolution process shall be followed:

Negotiation – The parties shall first attempt to resolve the dispute amicably through direct discussions.

Mediation – If negotiation does not lead to a resolution, the parties shall engage in mediation with a mutually agreed-upon mediator.

Arbitration – If mediation fails, the dispute shall be referred to arbitration in accordance with Mauritian law. The arbitrator’s decision shall be binding.

Court Proceedings – If arbitration is unsuccessful, the matter shall be settled in the courts of Mauritius, which shall have final jurisdiction over the dispute.

11. Contact Us

For any questions regarding these terms, please contact us at:
📍 Address: Ground Floor, Bramer House, Ebene, Mauritius
📧 Email: info@crescentcellars.com
📞 Phone: 54915498