Frequently Asked Questions (FAQ) 

1. What products does Crescent Cellars offer?

Crescent Cellars specialises in premium alcohol-free beverages, offering a curated selection of high-quality, Halal-certified alternatives to traditional wines.

2. Where do your products originate from?

Our products are crafted in Stellenbosch, South Africa, a renowned wine region known for its exceptional grape quality and winemaking expertise.

3. How is Superior Grape Juice different from regular grape juice?

Superior Grape Juice undergoes a controlled fermentation process that stops just before alcohol formation. This process enhances its antioxidant content, making it even richer in beneficial compounds than traditional wine.

4. How is your product different from wine?

The key difference is that we do not allow alcohol to develop during the production process. This ensures a sophisticated, wine-like experience without any alcohol content.

5. Are your products Halal-certified?

Yes, all our alcohol-free beverages are Halal-certified by the Muslim Judicial Council of South Africa, ensuring they meet strict compliance and quality standards.

6. Why is Superior Grape Juice naturally sweet?

The natural sweetness comes from using the entire grape including the skin, seeds, and pulp during production, resulting in a well-balanced, full-bodied flavour.

7. Are there any added sugars?

No, our beverages contain no added sugars. The sweetness is purely derived from the natural composition of the grapes.

8. Do your products contain preservatives?

No, we do not use any artificial preservatives in our beverages.

9. Is it safe for pregnant women to drink?

Yes, our products are completely safe for pregnant women, offering a natural and refined alcohol-free alternative.

10. Are your products vegan?

Yes, all of our beverages are 100% vegan-friendly.

11. Why do the red varieties have different flavours?

The flavours vary depending on the type of grape used, just like traditional wines. Each variety has its own distinct profile, influenced by the grape’s natural characteristics.

12. Do you offer wholesale pricing?

Yes, we provide exclusive wholesale pricing for businesses, events, and bulk orders. Please refer to our brochure for pricing details.

13. What is the minimum order quantity for wholesale purchases?

The minimum order is 2 cases (1 case = 6 bottles). Free delivery is available for orders of 4 or more cases.

14. Do you offer special pricing for annual contracts?

Yes, we offer special pricing for customers who commit to annual supply agreements. Contact us for more details.

15. Where can I find Crescent Cellars’ products?

We are based on the ground floor of Bramer House, Ebene, Mauritius. Our range is also available in some of the world’s most prestigious establishments, including the Four Seasons Dubai, Taj Cape Town, One&Only Cape Town, and Hyatt.

16. Do you provide beverages for events?

Absolutely! We cater to weddings, birthdays, corporate events, and other special occasions. Let us help make your event truly special with our premium alcohol-free selection.

17. How can I place an order?

You can place an order by contacting us directly on our website or via Whatsapp. Our team will guide you through the process and ensure a seamless experience.

18. What payment methods do you accept?

We accept various payment methods, including bank transfers, juice and cash. Contact us for more details on payment options.

19. Do you offer delivery services?

Yes, we offer delivery services across Mauritius. Free delivery is available for orders of 4 or more cases.